Privacy Policy
Tvisha Systems Pvt Ltd (TSPL) is the company behind the MooMart brand and its mobile applications (Android and iOS) development. As the custodian of your data, we are committed to ensuring its privacy and security.
TSPL is located at 2nd Floor, SS Arcade, Kavuri Hills, Madhapur, Hyderabad, Telangana-500081.
In this Privacy Policy, when we refer to 'us,' 'we,' and 'our,' we are talking about the Company and Brand. The terms' you,' 'your,' and 'user' refer to any individual who visits, utilises, or engages with the Website and Mobile Applications in any way.
This Privacy Policy outlines how we collect, utilize, and share your information when you engage with our services, including our mobile applications and any related services. (collectively, the "Services").
By using our Services, you agree to the collection and use of information under this Privacy Policy.
Information We Collect
Personal Information
We may collect the following types of personal information from you:
  • Contact Information: Name, mobile phone number.
  • Payment Information: Billing address, and wallet transaction history.
  • Non-Personal Information
    We may also collect non-personal information that does not identify you directly, such as:
  • Location Data: Information about your location when you use our Services, which may be collected through GPS, Wi-Fi, or other methods and address details (community name, block/ tower name, floor number, and flat/ door number)
  • For delivery boy, additionally gallery access will be taken.
    Permissions We Require:
    1. Location Data: We collect your location data to provide location-based services. It is not shared with third parties.
    2. Camera and Photos:We use your camera and photo library permissions to allow you to upload product delivered/ exception images. Your photos remain private and are not shared without your consent.
    How we use your information:
    We use your information for the following purposes:
  • To Provide and Maintain Our Services: To process your orders, manage your account, and deliver your requested products and services.
  • To Process Payments: To handle transactions and ensure the security of your payment information.
  • To Comply with Legal Obligations: To meet legal and regulatory requirements.
  • Sharing Your Information
    We may share your information with:
  • Service Providers: Third-party vendors that carry out tasks on our behalf, including payment processing, data analysis, delivery and marketing.
  • Business Partners: Trusted partners with whom we work to provide additional products and services.
  • Legal Authorities: Law enforcement or regulatory bodies as required by law or to protect our rights and safety.
  • Delete account or Personal Data:
    You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.
    Our Service may give You the ability to delete certain information about You from within the Service.
    You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information.
    You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.
    Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.
    Modifications to our Privacy Policy
    We may revise this Privacy Policy from time to time to accommodate changes in our practices or to adhere to legal requirements. We will keep you informed of any significant changes by posting the new Privacy Policy on our website/AppStore/PlayStore and updating the effective date.
    Contact Us
    If you have any questions or concerns about this Privacy Policy or our privacy practices, please email us at support@moomart.com.